Training/Instructional Design
Symptom:
Sluggish Productivity, Poor Results
Diagnosis:
Lack of Direction, Lack of Goals
Prescription:
Call the Team Doctors
Diane’s
training programs use small group discussions, exercises,
lecture, role-play, and appropriate audio-visual aids
to actively engage all participants. To facilitate effective
transfer of skills back to the work environment, Diane
encourages participants to offer ideas, suggestions, concerns,
and share experiences, which provide for a sense of "ownership."
Special projects and follow-up assignments help them to
apply what they've learned to their work environment.
Training
Topics Offered by Diane Hanson and CRD
Team
Development: Customized to each individual team, I work
with the team to develop shared goals, a plan of action
to achieve their goals, define roles and responsibilities,
develop an effective communications plan for the team,
and establish procedures and processes to complete their
work.
Supervisory/
Management Training:
- The Role of a Manager
- Leadership is Today’s
Hectic World
- Communicating performance
expectations and evaluating performance
- Coaching/ Giving constructive
feedback
- Conducting performance
reviews
- Creating a motivational
work environment
- Managing change
- Conducting effective meetings
- Time management and organization
- Communications/ interpersonal
skills
- Managing conflict
- Team leadership
- Creating an environment
for successful teams
- Facilitation skills
- Management communications
- Problem solving/ creativity
- Negotiation skills
- Empowering employees/ delegation
- Presentation skills
- Strategic planning
- Interviewing skills including
Employment law issues: Sexual harassment, EEO, ADA,
hiring/ firing issues
Self
Development:
- Working with diverse personalities
- Time management and organization
- Communications/ interpersonal
skills
- Managing conflict
- Stress Management
- Train the Trainer; Training
others/giving clear directions
- Presentation skills (training
and coaching)
Diane
and her Team Doctors specialize in Team Building and Management/Organizational
Development
What Diane’s
Clients Say:
“To meet our training challenges I look for professionals
who can assess our needs and, understanding the County
culture, design programs to address our needs. Diane
has been a key component of our training program. She
has consistently brought innovative, practical, relevant,
timely workshops to our employees and is a most dedicated,
enthusiastic and energetic presenter.
The evaluations of her workshops have been phenomenal.
They reflect the enthusiasm of the participants.”
Sue Currie,
Employee Development Coordinator
County of Chester, Pennsylvania
Instructional Design
CRD’s
instructional design team can help your organization:
- Design customized training
including technical product training
- Develop instructional materials
such as facilitator guides, participant guides, self-study
programs, CBT and e-learning solutions, job aids, procedural
documentation.
Your
best training programs stand out because the participants
actually improve their work performance as a result. We
apply a systematic approach to produce effective and efficient
instructional materials, activities, courses and events.
We plan, design, create, implement and evaluate instruction.
Knowledge of adult learning theory, educational technology
and curriculum development all contribute to this directed
effort to improve performance.
An
Instructional Designer can assist you in developing a
training approach and materials that will most effectively
and efficiently present the training content. They will
not only maximize effectiveness, but will increase retention
and application of the knowledge and skills gained from
the course. They can often find ways of decreasing the
amount of time spent in conducting the training by helping
your planning team to focus on the key objectives for
the training and developing experiential learning techniques
that increase learning effectiveness.
With
a staff of experienced professional consultants and instructional
designers, Creative Resource Development, Inc., has assisted
many major corporations achieve their goals. We have also
assisted major pharmaceutical firms with the inception
and development of product and sales training programs
for numerous product launches.
Contact CRD about Instructional Design
What CRD’s Clients Say
“CRD’s consultants have done an outstanding
job in developing training materials for the scientific
commercialization and the Nexium team. I can’t
thank you enough for sending those guardian angels to
me. If I could hire them full time, I’d do that
in a heartbeat. Can’t say enough good things about
them. They’ve done a stellar job. In fact they’ve
done such a good job that they keep getting back to
us to remind us of deadlines that we have let slip by.
I just can’t give enough accolades for those folks.”
Al Roach
– AstraZeneca
Management/Organizational
Development
Diane
Hanson and the Team Doctors helps create the culture you
need to achieve company goals.
Diane
is available to work with managers on:
- Strategic Planning
Planning for the future is one of the most important
responsibilities of leadership in any organization.
Diane can assist you in developing a strategic planning
procedure and following it through to completion.
She will help you research options for the future, evaluate
future direction, facilitate strategic planning meetings,
prioritize your objectives, communicate your strategy
and priorities to your employees and even help you to
successfully implement the plan.
- Dealing with change
As your organization grows and/or goes through mergers
or acquisitions, management must develop a keen awareness
of the impact of change on the organization. Creating
a strong vision for the future, and a tactical plan
for accomplishing it, can help employees see beyond
the immediate chaos and work toward a positive future.
- Improving morale
When morale is poor, it's hard to achieve the high levels
of productivity you need to succeed in today's competitive
world. Positive morale reflects itself in the
way employees deal with customers, problems, and each
other. Diane works with you to identify morale problems
and their causes through personal interviews, focus
groups, or surveys. We work with you to develop lasting
solutions.
- Creating an environment
of empowerment and top performance
Diane will help you develop a learning environment in
which employees feel comfortable taking the initiative
and trying new approaches to problems. Empowerment is
one of the key ingredients to getting more done with
fewer resources. To accomplish this, everyone must understand
new roles and responsibilities. Employees must know
the boundaries of their decision-making authority; they
need to know what decisions they can make on their own,
when they should only provide input, and when management
decides.
- Developing a customer-focused
culture
Improve your responsiveness to customers by developing
a culture that rewards positive customer relations —
one that encourages those closest to the customer to
make decisions that improve relationships. It only takes
seconds to ruin a customer relationship that took years
to build. With so much at stake, employees must understand
the crucial role they have in satisfying customers and
earning repeat business.
Contact Diane about Management/Organizational Development
